Privacy Policy

Effective Date: 13 August 2026

Best Guest ANZ is operated and hosted by K&K Aus Pty Ltd (“K&K Aus”, “we”, “us”, or “our”) on behalf of the brand owner. We are committed to protecting your privacy and handling personal information responsibly and in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, submit enquiries, create an account, purchase products, or otherwise interact with us. By using this website, you consent to the practices described in this Privacy Policy.

Personal Information We Collect

We may collect personal information that you voluntarily provide to us when using our website. This information may include your name, email address, phone number, company name, postal or delivery address, and any information you provide through contact forms, enquiries, registrations, or customer service communications.

If online shopping features are available, we may also collect information relating to purchases, order history, shipping details, and customer account information required to process and fulfil your orders.

In addition, we may automatically collect certain technical and usage information when you access our website. This may include your IP address, browser type, operating system, device information, pages visited, referring websites, and general information about how you interact with our website.

How We Use Personal Information

We collect and use personal information to respond to enquiries, provide products and services, process orders, deliver customer support, improve website performance, develop our business operations, and maintain our relationship with customers and business partners.

Where permitted by law, we may also use your information to provide updates about products, promotions, events, news, and other information that may be relevant to you. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our communications or by contacting us directly.

Website Hosting and Brand Owner Access

This website is operated and hosted by K&K Aus Pty Ltd on behalf of the brand owner.

Personal information submitted through the website may be shared with the brand owner where reasonably necessary to respond to your enquiries, provide services, supply products, support warranty claims, manage customer relationships, or facilitate legitimate business operations. Only information required for these purposes will be shared.

K&K Aus Pty Ltd does not sell, rent, or trade personal information to third parties.

Online Orders and Customer Accounts

If this website offers online shopping, merchandise sales, or customer account functionality, we may collect and process additional information necessary to facilitate those services.

This may include billing information, shipping information, transaction records, order history, account preferences, and customer service records. Customer account passwords are stored using appropriate security practices and are not visible to our staff in plain text.

Payment transactions may be processed through approved third party payment providers. K&K Aus Pty Ltd does not store full payment card details on its own systems.

Cookies and Google Analytics

Our website uses cookies and similar technologies to improve user experience, maintain website functionality, and analyse website traffic.

We use Google Analytics to collect information about how visitors use our website. Google Analytics may collect information such as your IP address, browser type, device information, pages visited, time spent on pages, referring websites, and general geographic location. This information helps us understand visitor behaviour, improve our website, and enhance the services we provide.

The information collected through Google Analytics is generally aggregated and does not identify individual users personally.

For more information on how Google handles information, please visit Google’s Privacy Policy at:

https://policies.google.com/privacy

You may manage or disable cookies through your browser settings. Please note that some features of the website may not function correctly if cookies are disabled.

Third Party Service Providers

We may engage trusted third party service providers to assist with website hosting, analytics, payment processing, order fulfilment, shipping and logistics, customer relationship management, marketing, technical support, and other business operations.

These service providers are only provided with information necessary to perform their services and are expected to protect personal information in accordance with applicable privacy and security requirements.

International Disclosure

As K&K Aus Pty Ltd manages brands that may have overseas ownership or operations, personal information may be disclosed to the relevant brand owner or associated business partners outside Australia where necessary to provide products, services, customer support, warranty services, or other legitimate business functions.

We take reasonable steps to ensure that any overseas recipients handle personal information appropriately.

Data Security

K&K Aus Pty Ltd takes reasonable administrative, technical, and physical measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we take reasonable precautions to protect personal information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Access and Correction

You may request access to personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete, or out of date.

We will respond to such requests within a reasonable period, subject to any legal requirements or exceptions that may apply.

Children’s Privacy

This website is intended for adults and business users. We do not knowingly collect personal information from children under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or website functionality. Any updated version will be published on this page and will take effect from the date of publication.

Contact Us

If you have any questions about this Privacy Policy or wish to access, update, or correct your personal information, please contact:

K&K Aus Pty Ltd
Email: privacy@kkaus.co
Website: https://bestguestanz.com